> ## Documentation Index > Fetch the complete documentation index at: https://docs.xorlab.com/llms.txt > Use this file to discover all available pages before exploring further. > ## Agent Instructions > Pages under /latest/ document the current release. Paths that begin with a version number, for example /10.0/, are frozen snapshots of superseded releases kept for reference only — never present their instructions as current. If the reader's version is unknown, answer from /latest/ and say which version the answer describes. > xorlab is deployed on-premises, hybrid, or as a cloud service, and integrates with either Microsoft 365 or on-premises mail infrastructure. Configuration steps often differ between these. State which deployment and integration mode an instruction applies to instead of presenting one as universal. > Distinguish inline mode from monitoring mode when describing anything that acts on email. Monitoring mode observes a copy and cannot block or quarantine; inline mode routes mail through xorlab and can. > Write the product name as lowercase 'xorlab'. Use the documented component names: xorlab Control Center (XCC), xorlab MTA, xorlab Sandbox (DANA), xorlab Natural Language Understanding (NLU). After the first mention, use the short forms XCC, MTA, Sandbox, and NLU. Do not use DANA as a standalone name for the Sandbox, but keep it where it is a literal string in configuration keys, container names, and hostnames. > Do not invent configuration keys, rule parameters, list names, log properties, or API fields. If a value is not present in this documentation, say that it is not documented rather than guessing. # Analyst Overview > The analyst's entry point, mapping the daily workflows and the order to learn them in. This guide covers the work you do as an analyst in xorlab: understanding why an email received a particular verdict, handling reported emails and release requests, and correcting the detection when a message is classified incorrectly. If you are new to the platform, start with the core concepts and the walkthrough below. The remaining sections describe the day-to-day workflows and the reference material you will return to. *** ## Start here Learn how the platform thinks: relationship, reputation and authentication. A short guided tour through the web interface with hands-on introduction. For visual learners — step-by-step description of the platform. *** ## Essential workflows Your work with xorlab will typically include: | Topic | Description | | -------------------------------------------------------------------- | -------------------------------------------------------------- | | [Using Campaigns](/latest/campaigns) | Create new detection rules via campaigns. | | [Understanding a Verdict](/latest/understand-verdict) | Understand why xorlab assigned an email a specific verdict. | | [Handling the Abuse Mailbox](/latest/abuse-mailbox) | How to handle the reported emails and give end-users feedback. | | [Handling Release Requests](/latest/handling-release-requests) | How to handle quarantine release requests from end-users. | | [Reporting a Misclassification](/latest/reporting-misclassification) | Handle misclassifications and report them to xorlab. | *** ## Correcting the detection These topics come up when a message is classified incorrectly: * How to [Fix a False Positive](/latest/fix-false-positives) * How to [Fix a False Negative](/latest/fix-false-negatives) * How to [Handle Authentication Issues](/latest/authentication-issues) * How to [Tune Detection](/latest/detection-tuning) overall * [Using Topics](/latest/topic-detection) to improve searches and campaigns *** ## Reference Detailed material on the concepts you will encounter across the workflows above: * [**Tags**](/latest/tags) - what tags exist and how to use them * [**Verdicts**](/latest/verdicts) - list of verdicts with their description and precedence * [**Search Syntax**](/latest/search) - craft fast, accurate queries * [**Lists**](/latest/lists) - description of all built-in lists