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Whitelists—accessible by selecting Settings → Lists → Whitelists in XCC—allow you to accept emails based on specific indicators.
SubdomainsWhen you add a root (top-level) domain, e.g., example.com, to the list, all its subdomains will also be whitelisted. When you add a particular subdomain, e.g., site.example.com, only this subdomain will be allowed; any lower-level ones such as other.site.example.com won’t be affected.

Safe senders

Customize any of the lists below to ensure that emails of certain individuals, organizations, or top-level domains are delivered even if your applied risk policy would indicate otherwise.

Safe SMTP Senders

Safe infrastructure

Safe recipients

Customize any of the lists below to ensure that emails to certain email addresses are delivered even if your applied risk policy would indicate otherwise. Note that emails that also go to other recipients in your organization are not affected by these whitelists. Customize any of the lists below to exclude certain links from risk analysis.

Accepted files

Customize any of the lists below to exclude certain files from risk analysis.

Accepted file behavior

Customize any of the lists below to exclude files from risk analysis that exhibit a specific behavior during dynamic analysis.

Spam blacklist exclusion

If some senders your organization communicates with have landed on a spam blacklist, you can circumvent this here.

Contextual banners

Configure which senders or recipients should not get a contextual banner on their emails.