List of Data Sub-Processors

The information below is provided as an overview. Please refer to your Data Processing Agreement for contractually binding details. For all entries below except Cloudflare, the data is processed by xorlab software running on (virtualized) hardware of the sub-processor. Read the table for your deployment. The SaaS table lists two entries the on-premises table does not — the xorlab MTA and the centralized logs — because in an on-premises deployment those run on your own infrastructure, where no sub-processor is involved. The services themselves are described in Data Flow Overview.

On-premises

Service	Processed Personal Data	Sub-processor for Customers in CH	Sub-processors for Customers outside CH	Mandatory
xorlab Sandbox	Email attachments	On-premises OR Green Datacenter CH	On-premises OR Hetzner DE	Optional
xorlab Tika	Email attachments	On-premises OR Green Datacenter CH	On-premises OR Hetzner DE	Mandatory
xorlab xCloud	Domains, URLs, IPs	Green Datacenter CH	Hetzner DE	Mandatory
xorlab ML	None	Azure CH	Azure West Europe	Mandatory
xorlab NLU	Emails	Azure CH	Azure West Europe	Optional

SaaS

Service	Processed Personal Data	Sub-processor for Customers in CH	Sub-processors for Customers outside CH
xorlab MTA	Emails	Azure CH	Hetzner DE
xorlab Sandbox	Email attachments	Green Datacenter CH	Hetzner DE
xorlab Tika	Email attachments	Green Datacenter CH	Hetzner DE
xorlab xCloud	Domains, URLs, IPs	Green Datacenter CH	Hetzner DE
xorlab ML	None	Azure CH	Azure West Europe
xorlab NLU	Emails	Azure CH	Azure West Europe
Centralized Logs	Emails	Azure CH	Hetzner DE
DNS records	Domains, IPs	Cloudflare	Cloudflare

​On-premises

​SaaS

On-premises

SaaS