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To get more general information about email notifications, have a look at Customize Templates. To customize the notification for a tenant:
  1. Open shared/guarded_tenants.yml in the Expert Editor
  2. Add emailTemplateStyle for each tenant that should have custom notifications. The same value can be re-used for multiple tenants.
    guarded_tenants.yml
  3. Use the value of emailTemplateStyle to customize the notification for that tenant:

Customize text

To customize the notification text for a tenant:
  1. Copy the content of shared/email_templates/locale/default.yml to the clipboard.
  2. Use the context menu for the locale folder to create a new file inside of it.
  3. Name it <emailTemplateStyle>_<language>_<COUNTRY>.yml, where <language> and <COUNTRY> follow the IETF BCP 47 standard, as used by Java Locale.
  • _<COUNTRY> is optional and can be omitted.
  • More specific localization files take precedence.
  1. Paste the content into the file.
  2. For each template in the file, replace the content with a tenant specific localized text.
To customize the look of email notifications for a tenant:
  1. Copy the content of shared/email_templates/style/default.yml to the clipboard.
  2. Use the context menu for the style folder to create a new file inside of it.
  3. Name it <emailTemplateStyle>.yml.
  4. Paste the content into the file.
  5. Change the values according to the tenant style. Here you can set the logo for the tenant.
To customize the company information shown in the footer of the email notifications for a tenant:
  1. Copy the content of shared/email_templates/info/default.yml to the clipboard.
  2. Use the context menu for the info folder to create a new file inside of it.
  3. Name it <emailTemplateStyle>.yml.
  4. Paste the content into the file.
  5. Change the values according to the tenant company information.
After completing any of these template changes, click Publish. The template configuration becomes active within about one minute.